Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of AVAIDENS website and the services provided. By visiting our Site or purchasing products, you agree to these terms. If you do not agree, please refrain from using the Site.

2. Eligibility

You must be at least 18 years old to use this Site. By using this Site, you confirm that you meet this requirement.

3. Products and Services

Authenticity Guarantee: We guarantee the authenticity of our products, including natural and lab-grown diamonds, as well as gold jewelry certified by IGI, Hallmark.

Customization: Custom orders are made to your specifications. Once finalized, custom orders are non-refundable and non-returnable unless damaged or defective upon delivery.

Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products.

4. Pricing and Payment

All prices are listed in USD and are subject to change without prior notice.

Payments must be made through our approved payment methods. Orders are processed once full payment is received.

International buyers may be responsible for import duties, taxes, and other charges.

5. Shipping and Delivery

We offer free worldwide shipping. Delivery timelines are estimated and may vary due to customs or other factors beyond our control.

Buyers are responsible for ensuring the accuracy of shipping information. AVAIDEN is not liable for delays or losses due to incorrect addresses.

6. Returns and Refunds

Products may be returned within 15 days of receipt, provided they are unused, undamaged, and in their original packaging.

Custom orders and engraved products are not eligible for returns.

Refunds will be processed once the returned item passes inspection. Shipping fees for returns may apply.

7. Intellectual Property

All content on this Site, including images, text, and logos, is the property of AVAIDENS. Reproduction or use of any content without written consent is prohibited.

8. Limitation of Liability

AVAIDENS is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Site or products.

9. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, or regulatory actions.

10. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of United States of America. Any disputes arising from these terms shall be resolved in the courts of US Jurisdiction.

12. Changes to Terms

AVAIDENS reserves the right to update these Terms and Conditions at any time. Continued use of the Site implies acceptance of the revised terms.

13. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Email: info@avaidenexports.com